Frequently Asked Questions
If you have any questions please get in touch via [email protected] Here is a list of frequently asked questions which may also help:
How many times can we watch the videos?
You have 12 month access to the programme content. You can watch the videos as many times as you want in this time.
Can our families access the content at home?
Our current joining fee is for settings to use the resources themselves. We offer all settings who join us a great discount code to pass onto families should they wish to access the home programme. This is an area we are really interested in so please do let us know if you would like to give more access to your families.
We're really busy, how much time do we need to complete the programme?
You can work at your own pace and access the programme content whenever it works for you. The adult guides are approximately 10 minutes long so easy to listen to on the go. The children's videos are around 15 minutes, you can pause at different parts to spread the session out or watch in one go. The downloads can be as little as 5 minutes each or more depending on how much time you have. In total you would need no more than 30 minutes per week.
What if my children are nervous about school/ we haven't talked about starting school yet because I don't want to worry them?
The programme is designed to engage children in the story of Ted. There is no reference to viewers themselves starting school until session 7 (week 7). The design enables children to engage with Ted's experiences and to gain confidence from know that they could help to solve his problems. This knowledge then develops children's own confidence, it's a bit clever!
What if some children don't start school until next year?
The content is created for children who are aged approximately 3-4 but the videos are very accessible for younger children too. If you would like to talk to use more about whether your children would be able to access the content please do get in touch.